Crew App Privacy Policy

Last updated: 2026-08-12

Crew App is a private, workplace communication and scheduling tool used by the staff of participating stores. This policy explains what the app collects and how it is used.

What we collect

• Your name, email address and phone number — used to create your account and sign you in. You sign in with your email address and a password, or with your phone number and a PIN.
• Your birthday — the month and day only, never the year — and your hire date, used for the birthday and work-anniversary posts your team sees. You or your manager can clear your birthday at any time, and a cleared birthday means no post.
• Posts, messages, and photos you send in channels and direct messages within your store.
• Schedules, shifts, availability, and time-off requests tied to your account.
• A device push token (if you enable notifications) so we can alert you to mentions, messages, and announcements.
• A profile photo, if you choose to add one. It is optional, you can remove it yourself at any time, and a manager can remove one that does not belong on a work profile.
• The date you last used the app — a single date, updated at most once a day. It is not a record of what you did, when you opened it, or how long you stayed.
• Which app you are using — whether you are on the phone app or a web browser, and which version. This tells us who still needs to install the app; it says nothing about your activity.
• Files your workplace shares with you — the documents kept in Library, such as policies, prep guides and training material. Your managers upload these; they are visible to whoever the folder is shared with, and they belong to your employer rather than to your account.

Opening a file on your device

When you open a document from Library in the phone app, a copy is written into Crew App's own private storage on your device and handed to whichever app you pick to read it — a PDF viewer, for example. From that moment the file is on your phone and in that app's hands, exactly as if you had downloaded it, and what happens to it next is between you and that app. Crew App does not send it anywhere else, and it clears its copy the next time you open a file.

How we use it

This information is used only to operate the service — to show you your store's feed and schedule, deliver messages and notifications, and manage your account. We do not sell your data or share it with advertisers. Access is limited to members of your own store and organization.

Adoption reporting, and what it is not

Your organization's leadership can see whether people are actually using the app — how many have signed in, who has never signed in, and who has not used it in the last month. Senior leadership can also see the date each person last used it. Your general manager and store managers cannot see that.

This is deliberately limited to a date. Crew App does not build an activity profile: nobody can see what you read, when you opened the app, how long you were in it, or how many messages you sent. Where being counted matters — reading a required article your manager published, for example — you are told at the time and it is specific to that one item.

Notifications

If you allow push notifications, your device token is sent to Google Firebase Cloud Messaging solely to deliver Crew App notifications to your device. You can turn notifications off at any time in your device settings.

Data retention & deletion

Your data is kept while your account is active. You can delete your account yourself from the sign-in screen — tap “Need to delete your account?”, enter your email address, and we email you a confirmation link. Confirming starts a 30-day countdown, after which your personal data is destroyed, your profile photo is deleted, and anything you wrote stays but is no longer connected to you. Nobody at your company can reverse a deletion you requested yourself — the only way back is being re-invited to the same email address and accepting.

Two things deliberately remain, and both are your employer's records rather than your Crew App account. Schedules your employer imports from their own scheduling system may continue to show your name, because those are your employer's staffing records rather than your Crew App account. Operational records your employer must keep — wage, tax and scheduling records — are held by them under their own retention obligations.

Full detail, including what is kept and what is erased, is on the account deletion page. If you cannot use the in-app flow, email cole@slicework.io.

Contact

Questions or requests: contact the Crew App owner / your store operator, Cole Cochran, at cole@slicework.io.